haka7 Terms and Conditions

1 General Provisions and Applicability

These Terms and Conditions ("Terms") form a legally binding agreement between the haka7 platform ("Platform", "Site", "we") and all its users ("you", "member", "player"). By accessing this site, registering, or using any service, you are considered to have fully accepted these Terms.

haka7 is a safe and reliable online casino and betting platform for Bangladeshi players. To use our services, you must agree to these Terms, our Privacy Policy, and our Responsible Gaming policy.

We reserve the right to change these Terms, in part or in full, at any time. Continued use of the platform after any changes will constitute automatic acceptance of the updated Terms. It is therefore your responsibility to review this page regularly.

2 Eligibility and Account Registration

2.1 Age Requirement

To open an account at haka7 and use any gaming or betting service, you must be at least 21 years of age. This platform is operated exclusively for those aged 21 and above. Preventing minors from gaming is our ethical responsibility, and their accounts will be closed immediately.

2.2 One Account Per Person

Each individual may create only one account. If a person holds multiple accounts, all accounts will be deactivated and any earned bonuses will be considered void.

2.3 Accuracy of Information

You are required to provide accurate, complete, and up-to-date information at the time of registration. haka7 reserves the right to close the account and forfeit any available balance if false or misleading information is provided.

2.4 Account Security

It is your own responsibility to keep your login credentials (username and password) confidential. Allowing anyone else to use your account is strictly prohibited. If you suspect any unauthorized access, notify our support team immediately.

3 Rules on Deposits and Withdrawals

3.1 Accepted Payment Methods

haka7 currently supports the following mobile banking methods:

• bKash — Bangladesh's most popular mobile financial service
• Nagad — the postal department's mobile banking service
• Rocket — Dutch-Bangla Bank's mobile banking wallet

3.2 Minimum Amounts

The minimum deposit amount for each payment method is ৳100 and the minimum withdrawal amount is ৳500.

3.3 Withdrawal Processing Time

Withdrawal requests are generally processed within 30 minutes to 3 hours. This time may be slightly longer if system maintenance or additional verification is required.

3.4 Source of Funds

You confirm that the funds you deposit come from a legitimate source. If a suspicious transaction is identified, haka7 reserves the right to hold the relevant account and funds.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New members at haka7 have the opportunity to receive a 100% bonus on their first deposit, up to ৳5,000. For example:

• Deposit ৳1,000 → ৳1,000 bonus → total ৳2,000
• Deposit ৳12,000 → ৳5,000 bonus → total ৳17,000

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times the bonus amount — calculated on the bonus amount only, not on the deposit. For example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before the bonus winnings can be withdrawn.

4.3 General Rules for Using Bonuses

• Bonuses may only be used for placing bets and cannot be withdrawn directly.
• To withdraw funds earned from a bonus, the specified wagering requirements must be met.
• If an attempt to claim a promotion more than once or any fraudulent activity is detected, the bonus and associated winnings will be cancelled.
• haka7 reserves the right to modify, suspend, or cancel any promotion.

5 Gaming Rules and Fair Play Policy

5.1 Fair Play

haka7 is committed to being a fair play platform. All our games are operated by reliable technology providers, and outcomes are determined by fully transparent and verifiable Random Number Generators (RNG).

5.2 Prohibited Activities

The following activities are strictly prohibited, and if detected, the account will be permanently closed:

• Using any automated bot or software to place bets or operate games
• Running multiple accounts with the intent to abuse the bonus system
• Fraudulent conduct toward other players or the platform
• Deliberately exploiting technical vulnerabilities or errors in the platform for personal gain
• Using the platform for money laundering

5.3 Dispute Resolution

For any disputes related to a game or transaction, please contact our support team. haka7's system logs will be considered the final record.

6 Account Suspension, Closure, and Balance

6.1 Closure at User Request

You may request to close your account at any time by contacting our support team. Any available balance may be withdrawn before the account is closed; however, bonus balance cannot be withdrawn unless the wagering requirements have been met.

6.2 Closure by haka7

In cases of violation of these Terms, fraudulent activity, or suspicious behaviour, haka7 reserves the right to temporarily or permanently close any account without prior notice.

6.3 Inactive Accounts

A specified inactivity fee may apply to accounts that have been inactive for an extended period. Please contact support to reactivate an account.

7 Responsible Gaming

haka7 believes in responsible gaming. We want every member to enjoy gaming within the limits of entertainment. To help prevent gambling or betting addiction, we provide the following tools:

• Setting deposit limits
• Temporary break facility (cooling-off period)
• Self-exclusion option
• Information and referrals to professional counselling organisations

Visit our Responsible Gaming page for more details.

8 Intellectual Property

All content on the haka7 platform — logos, designs, graphics, text, software, and other elements — is the exclusive property of haka7 or is appropriately licensed. Copying, distributing, modifying, or using these materials for commercial purposes without haka7's written permission is strictly prohibited.

Trademarks, logos, and content of third-party game providers are the property of the respective organisations. haka7 uses their products only under licence.

9 Limitation of Liability

The haka7 platform is provided on an "as is" basis. The service may be temporarily unavailable due to technical issues, internet disconnection, or unforeseen circumstances. No claims against haka7 will be accepted in such situations.

haka7 is not responsible for direct or indirect financial losses arising from gaming. Every player is advised to make decisions based on their own financial means.

10 Privacy and Data Protection

Full details of how your personal information is collected, stored, and used can be found in our Privacy Policy. haka7 uses SSL encryption technology to keep your information secure.

We will never directly ask for your password or full payment details. If anyone requests this information, treat it as fraudulent and notify us immediately.

11 Support and Contact

If you have any questions or complaints about these Terms, please contact our support team. We provide assistance in both Bengali and English, seven days a week, 24 hours a day:

• Live Chat: Direct contact via the platform 24/7
• Email: [email protected]

We work with full sincerity to resolve any disputes or complaints.

12 Entire Agreement and Severability

These Terms together with our Privacy Policy and Responsible Gaming policy constitute the entire agreement between haka7 and the user.

If any provision of these Terms is found to be unlawful or unenforceable, that provision will not affect the remaining Terms. The remaining provisions will remain fully in force.

Agreeing to these Terms means you have read, understood, and agreed to comply with all sections. If anything is unclear, please contact support.