Your Complete Data Protection — haka7 Privacy Policy

1 Types of Collected Information

haka7 collects certain information from users in order to provide its services. This information falls into two main categories:

Information You Provide Directly

Information you provide yourself includes:

• Full name and date of birth (required for age verification)
• Email address and mobile number
• Documents required for identity verification (National ID card or passport)
• Payment information — bKash, Nagad, or Rocket account number (for processing transactions)
• Your chosen username and password

Automatically Collected Information

When you visit the haka7 platform, certain information may be collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Time of site access, time spent, and pages visited
• Data obtained from cookies and similar tracking technologies
• Gaming history and transaction records

2 Purpose of Using Information

haka7 uses collected information only for specific and lawful purposes. We process your information for the following reasons:

Account Management & Verification

We verify your identity information to create, maintain, and secure your account. This ensures that only persons aged 21 or above can use haka7's services.

Financial Transaction Processing

We need payment information to process deposits and withdrawals via bKash, Nagad, and Rocket. Every transaction is completed through secure channels.

Customer Support

When you contact our support via 24/7 live chat or email, we use your account information to resolve your issue quickly and effectively.

Fraud Prevention & Security

We analyze your information to protect accounts, prevent unauthorized access, and ensure the overall security of the platform.

Service Improvement

By analyzing your usage patterns and preferences, we continuously improve haka7's services and user experience.

3 Data Storage & Protection

haka7 uses the latest industry-standard technology to protect your information. The key pillars of our security framework are as follows:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is protected by high-level SSL encryption, making it impossible for third parties to read.
• Secured Databases: Our database systems are protected by firewalls and access controls; only authorized personnel have access to the necessary information.
• Regular Security Audits: We conduct regular security tests to identify potential vulnerabilities.
• Staff Training: All our staff receive regular training on the importance of data protection.
• Data Retention Period: Your information is retained only for as long as it is needed to provide services or to meet legal obligations.

However, no method of data transmission over the internet is completely risk-free. We provide protection to the best of our ability, but an absolute guarantee of security is not possible. Keeping your password secure is your own responsibility.

4 Sharing Information with Third Parties

haka7 does not sell or commercially rent your personal information. However, for the operational needs of the service, information may be shared in certain specific cases:

Service Provider Partners

We work with some trusted third parties who provide specific services on our behalf — such as payment processing (bKash, Nagad, Rocket), technology infrastructure, and game software providers. These partners are given access only to the information necessary for their specific responsibilities.

Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable legal obligations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred. In such circumstances we will notify you in advance and make every effort to protect your rights.

5 Cookie Policy

haka7 uses cookies and similar technologies that help improve your browsing experience. Types of cookies we use:

• Essential Cookies: These cookies are essential for the basic functioning of the platform — such as maintaining login status and keeping the site secure. Disabling them may cause the site to not work properly.
• Functionality Cookies: These cookies are used to remember your preferences, such as language settings.
• Analytics Cookies: We collect anonymous statistics to understand which pages are visited most often, which helps us improve the service.

You can control or delete cookies from your browser settings. However, disabling certain cookies may cause issues when using some features of haka7.

6 Your Rights

As a haka7 user, you have certain important rights regarding your personal information:

To exercise any of the rights described above, contact us at [email protected]. We will process your request as quickly as possible.

7 Protection of Minors

haka7 strictly does not provide services to persons under the age of 21. We do not intentionally collect personal information from anyone under 21. Age verification at the time of registration is a mandatory step for us.

If we become aware that information from any minor has been collected, we will delete it immediately and close the associated account.

8 International Data Transfers

haka7's servers may be located in multiple countries. Even if your information is transferred outside Bangladesh, we ensure that the standards described in this privacy policy are maintained for the protection of that information.

Countries to which information may be transferred may not have the same level of data protection laws as Bangladesh. However, we ensure adequate protection of your information through contractual obligations.

9 Policy Changes

haka7 reserves the right to update this privacy policy at any time. If there are significant changes, we will notify you in the following ways:

• Displaying a special notice on the website
• Sending a notification to your registered email
• Updating the "Last Updated" date at the top of this page

Continued use of haka7 after the updated policy is published will be considered your acceptance of the revised policy. We therefore recommend visiting this page regularly to keep yourself updated.

10 Notice Regarding External Websites

The haka7 platform may at times have connections to third-party game providers or payment providers (bKash, Nagad, Rocket). These third parties have their own privacy policies that are outside haka7's control.

We recommend that you read the privacy policy of these third-party services before using them. haka7 will not be responsible for any issues arising from their services.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. haka7's privacy team can provide assistance in both Bengali and English.