Play responsibly at haka7 — keep the fun safe
haka7 believes entertainment is meaningful only when enjoyed within limits. Our protection tools and guidelines are here to help you stay well and happy.
What is responsible gaming and why does it matter?
Online gaming and betting is a legitimate form of entertainment that, when managed properly, provides an enjoyable experience. However, like any entertainment, it should stay within certain limits. haka7 believes every player has the right to play in a safe, transparent, and controlled environment.
Responsible gaming means placing bets within your means, respecting time limits, and taking breaks when needed. At haka7 we provide a number of practical tools that help you manage your own gaming experience.
Remember — win or lose, gaming is never a way to solve financial problems. Use it for entertainment purposes only.
- Gaming is for entertainment only, not a source of income.
- Only play with money you can afford to lose.
- Do not place bets when under the influence or driven by emotion.
- Chasing losses by placing more bets is not the right approach.
haka7's protection tools
Deposit Limit
Set in advance how much you will deposit per day, week, or month. Once a limit is set it takes effect immediately. A cooling-off period applies when increasing a limit, but reductions take effect right away.
Time Limit
Decide how long you will play in each session. When your set time is up you will receive a reminder and the option to take a break. This tool is very effective at preventing long uninterrupted play sessions.
Time-Out (Temporary Break)
Temporarily suspend your account for a set number of days. During a time-out you will not be able to log in. It helps you clear your head and step away from gaming for a while.
Self-Exclusion
If you feel that gaming is becoming a problem, you can choose a long-term self-exclusion. During this period your account will be fully deactivated and no bets can be placed.
Loss Limit
Set in advance a maximum amount you can lose before play stops automatically. This keeps your budget in check and reduces the tendency to place excessive bets on impulse.
Support Team
haka7's 24/7 live chat and email support are always ready to listen to your concerns. For direct help in Bengali, contact us — [email protected]
How to use the protection tools
Log In to Your Account
Log in to your haka7 account and go to the "Account Settings" section.
Find the responsible gaming section
Click the "Responsible Gaming" tab in Settings.
Choose the tool you need
Set a deposit limit, loss limit, time limit, or time-out — according to your needs.
Confirm the change
Reducing a limit takes effect immediately. Increasing one requires completing the set cooling-off period.
Contact us for assistance
If you have any issues, message us via 24/7 live chat or at [email protected].
Recognising the warning signs
If any of the following signs appear in your behaviour, it is important to be cautious and seek help:
- A tendency to bet beyond your set budget
- Placing more bets to recover money you have lost
- Finding it difficult or failing to stop gaming
- Neglecting family or work because of gaming
- Borrowing money or dipping into savings for gaming
- A tendency to lie about or hide your gaming activity
- Feeling restless or irritable when unable to play
- Gaming interfering with sleep, eating, or daily tasks
Age limit — 21 and over
haka7 is for players aged 21 and over only. Keeping minors away from gaming is one of our primary responsibilities. Providing accurate age information when creating an account is mandatory.
We use various methods for age verification. If there is any doubt, we reserve the right to verify your ID. Use password protection on your device to prevent children or teenagers from accessing the account.
If you believe someone you know is using an account illegally, notify the haka7 support team immediately.
Seeking help is not a weakness
Gaming problems can happen to anyone. There is nothing to be ashamed of. Seeking help at the right time is the smart thing to do. haka7 is always here for you.
Our support team is always ready to help you understand issues or set up protection tools.
Tips for healthy gaming habits
Set a budget
Decide on a specific budget before you play. Stay within that budget — stop when you reach it.
Respect your time limits
Take regular breaks instead of playing for long stretches at a time. Set a fixed daily time for playing.
Keep your emotions in check
Do not place bets when you are angry, frustrated, or under stress. Play with a calm mind.
Talk to your family
Be open with your family about your gaming habits. Transparency keeps relationships healthy.
Responsible gaming FAQ
Play safe, play happy
May your gaming experience at haka7 be safe and enjoyable. We are always ready to help with anything you need.